Privacy Policy

Last Updated: 12/5/25

True Vine Christian Counseling (“we,” “our,” or “us”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using this website, you agree to the terms below.

1. Information We Collect

We may collect the following information:

Information you provide

  • Name

  • Email address

  • Phone number

  • Any details you include when using our contact form or scheduling an appointment

Automatically collected information

Like most websites, we may collect:

  • IP address

  • Browser type

  • Pages viewed

  • Time spent on site

  • Basic analytics data

This helps us understand how visitors use our site.

Client Information

Any personal or health-related information shared during therapy sessions is protected by federal and state confidentiality laws (HIPAA). This website does not store clinical records.

2. How We Use Your Information

We may use your information to:

  • Respond to messages or appointment requests

  • Provide information about services

  • Improve our website and user experience

  • Maintain security and prevent unauthorized access

We do not sell, rent, or trade your personal information.

3. Sharing Your Information

We may share information only if:

  • You give written permission

  • It is required by law

  • It is needed to prevent harm or serious safety threats

  • It is part of normal business operations with trusted service providers (such as secure email or scheduling software)

We never share clinical information unless allowed by HIPAA.

4. Cookies and Tracking

We may use cookies and basic analytics tools to help improve website performance. You can disable cookies in your browser settings at any time.

5. Security

We take reasonable steps to protect your information. However, no website or electronic system can be guaranteed 100% secure. Please do not share sensitive clinical information through the website form.

6. External Links

This website may link to third-party sites. We are not responsible for their content, policies, or practices.

7. Your Choices

You may:

  • Request that we correct or delete the information you shared through the website

  • Opt out of any non-essential communication

For requests, email: rachel@rootedandrenewedcounseling.com

8. Updates to This Policy

We may update this policy from time to time. Any changes will be posted here with a new “Last Updated” date.

9. Contact

If you have questions about this policy, email: rachel@rootedandrenewedcounseling.com